Shipping policy

Shipping Policy

Last Updated: [Insert Date]

Thank you for shopping at [Sellersshelf.com]. Below you’ll find important information about how we process and ship your orders.

1. Order Processing Time

All orders are processed within 1–5 business days (excluding weekends and holidays).

Because we operate as a dropshipping business, products are shipped directly from our suppliers and warehouses.

You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Times

Estimated delivery times:

  • United States: 7–15 business days

  • Canada: 7–20 business days

  • Europe: 7–20 business days

  • Australia & New Zealand: 10–20 business days

  • Rest of World: 10–25 business days

Please note:

  • Delivery times are estimates, not guarantees.

  • Delays may occur due to customs, carrier issues, or high demand seasons.

3. Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

We may offer:

  • Free shipping on selected products

  • Promotional shipping discounts during special campaigns

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email (if available).

Please allow 3–7 days for tracking information to update in the carrier’s system.

5. Multiple Shipments

Since we work with multiple suppliers, your order may arrive in separate packages at different times.

You will receive separate tracking numbers if this occurs.

6. Customs, Duties & Taxes

For international orders:

  • Customers are responsible for any customs duties, import taxes, or fees imposed by their country.

  • We are not responsible for delays caused by customs processing.

7. Incorrect Address

Please ensure your shipping address is correct at checkout.

If an incorrect address is provided:

  • We are not responsible for lost packages.

  • Reshipping fees may apply.

8. Lost or Delayed Packages

If your package has not arrived within the estimated timeframe:

  1. Check your tracking information.

  2. Contact the shipping carrier.

  3. Contact us at support@yourstore.com.

We will assist you in resolving the issue.

9. Damaged Items

If your item arrives damaged:

  • Contact us within 48 hours of delivery.

  • Provide photos of the damaged item and packaging.

  • We will arrange a replacement or refund where applicable.